On-Site Support

We provide remote support to ensure most issues are resolved quickly and effectively. However, in some instances it may be required to visit your premises on-site. Where an issue cannot be fixed by remote control - we may be required to attend your premises, for example, in order to replace a failed hard drive or correct an Internet connectivity issue.

For on-site call-outs, you will receive a discounted hourly rate for any on-site work.