As part of our initial review and audit of your environment, your systems are configured to alert us to any issues that occur. By monitoring backup logs, virus alerts and other critical system activities you can be confident automated tasks are being carried out successfully.
In addition, we can use a monitoring software agent on your network, which allows us to automatically discover and monitor all your key systems and take control of your computers, servers and applications. We can remotely monitor items such as:
- Network usage
- Server health
- Patch management
In addition, we monitor your internet connection and other external facing services. If any become unavailable, a ticket will be automatically created and an engineer will look into the issue, many times before you have even realised there is a problem.